Request street cleaning and report cleaning issues
Use this form to request that a street is cleaned, and to report cleaning issues.
Due to the recent lack of rainfall and the need to use water responsibly during the hosepipe ban, we are prioritising essential pavement washing in busy areas to keep our public spaces safe and accessible.
You can check your scheduled cleaning day and our pavement washing schedule before submitting a cleaning request.
Issues you can report
This form is for reporting street cleaning issues only.
You can report:
- Dog fouling
- Street litter bin to be emptied
- Littering
- Streets that have not been swept
And the emergency clearance of:
- Dead animals
- Glass
- Oil spill
There are other forms to report a missed collection or to report a spillage that has occurred during a collection.
Add a space when entering your postcode.
What happens next
We will return to clear the street within 24 hours of receiving your report.
In an emergency, we will clear the street within one hour.
Pavement washing schedule
This tables shows our pavement washing schedule between July and November 2026.
| Date | Location | Estimated duration |
| July to August | Southfields town centre | 9 days |
| August to September | Clapham Junction town centre | 21 days |
| September to November | Putney town centre | 16 days |
The schedule is subject to change. Pavement washing takes place between Tuesday and Thursday between 7am and 2pm.
Council managed housing estates
Streets serving and running through housing estates are managed by our Housing and Regeneration Department. Contact the Estate Services Team to request litter or fly-tip clearance, street cleaning or to report a problem on a housing estate.