Contact us about cleaning and maintenance issues on your estate

Please note these contact details are for issues on council housing estates only. 

Our dedicated estate services team operate 24 hours a day. Their duties include monitoring the performance of contractors carrying out cleaning and maintenance to the communal areas of your estate.

During each cleaning inspection, we follow the approved guidelines as set out in the HouseMark Caretaking and Cleaning Standards which provides indicative standards of cleanliness in photographic form for a range of elements (such as light fittings, handrails, floors, lobby areas, etc).

You can contact us to:

• Report a cleaning issue on a housing estate by email HESSeniors@wandsworth.gov.uk
• Report a gardening issue on a housing estate by email GMC@wandsworth.gov.uk
• Report fly-tipping on a housing estate by email HESSeniors@wandsworth.gov.uk
• Report an emergency out of hours by phoning the Joint Control Centre on 020 8871 8999