Resident involvement in housing

On this page

We're committed to resident involvement ensuring council tenants and leaseholders can influence the decisions we make as their landlord.

If you want to find out what's happening and get involved, you can read about resident participation in your area.

Complete our survey

We are currently reviewing our Resident Participation and Consultation Strategy.

We want to ensure all our tenants can get involved at a level that suits them. This includes council tenants, leaseholders, and other residents of our estates. To get involved with these changes and to share your views, please complete our survey by 25 October 2026.

Take the survey

Resident Participation and Consultation Strategy

The existing  Resident Participation and Consultation Strategy sets out the ways residents can get involved with the Housing department. For a quicker and easier read, take a look at the easy read version of the strategy.

We are now looking to update and replace this strategy by working with residents to design new structures and opportunities for involvement. 

View our structure and read more about it.

Formal participation

This is how we formally consult with our residents and is a key element of the participation structure. Formal participation enables residents to scrutinise decisions affecting their housing and the Department’s performance. These are the existing components of our formal structure:

Informal participation

This is how residents can get involved in an informal and ad hoc way. The intention is that residents can decide to what degree they get involved. For many this might be in the form of one-off events.

These events are very important as they reach a wide number of residents, which gives us a better idea of how services are being delivered. These are the existing components of our informal structure:

Get involved and join the Participation Register

If you want to get involved in Council-run engagement and scrutiny activities, you can join the Participation Register and let us know the areas and activities you are interested in. When an activity becomes available you will be contacted.

Visit the Participation Register page for more information.

Engaging with the wider community

We are committed to ensuring all residents have the opportunity to get involved and engage with the wider community. Being able to consider the views of a wide range of residents is important in shaping services that meet a full range of needs.

If you don't live in or lease council owned property there are other ways in which you can get involved in things that are happening in Wandsworth.

Consultation arrangements

The Housing and Regeneration Department has various consultation arrangements that are separate to its participation structure as they require bespoke approaches to meeting best practice and statutory requirements.

Up to Council tenants and leaseholders

Updated: 27/09/2026