Standard bulky item collection

The bulky waste collection service is for items that are only suitable for disposal.

Before making a booking, note that:

  • This service is for residential properties only
  • Your bulky items will be collected from the same location we collect your rubbish and recycling
  • If you live in a block of flats, collections take place on the same day as the standard waste and recycling collections for households on your street

What we can collect

We can collect household waste items that will not fit your bin, such as:

  • Free standing electrical goods
  • Garden waste (over five standard sized bin liners in a single collection)
  • Household waste items (that can be safely lifted by two people)
  • Sofa beds - dismantled (internal mechanism needs to be separated from the main frame)
  • Up to three refuse sacks will be charged as one bulky item (please note that this only applies to standard sized bin liners. Hippo/builders or any other type of bags will be charged per item)

What we cannot collect

Anything that cannot be lifted safely by two people. If you need such items collected, break them down into pieces that can be safely lifted.

Household hazardous waste

The City of London operates a Household Hazardous Waste Collection and Disposal Service on our behalf.

To arrange a collection, please contact them on 020 7332 3433.

Also, view how to dispose of: 


The standard charge for bulky waste covers a single collection of up to four items. There are extra charges for additional items.

For residents

  • Minimum charge (up to four items): £19.70
  • Each additional item: £8.80. Up to three standard sized refuse sacks will be charged as one bulky item

For residential landlords

  • Minimum charge (one to four items): £84
  • Between five and eight items £167.50

Smugglers Way Household Waste and Recycling Centre

Small quantities from domestic waste can be taken to Smugglers Way Household Waste and Recycling Centre.

If you have larger amounts you should employ a registered waste collection company or hire a skip.

Please note that skips need to be licensed and that we reserve the right for collection staff to refuse to collect items on inspection if they believe they present a significant risk to health and safety or harm to the environment.

Arrange a collection