About Taxicards

A Taxicard can help people with mobility problems get around independently. When you want to visit friends or go shopping you can use your Taxicard and a licensed vehicle will pick you up. The scheme is operational 24 hours a day 365 days of the year (subject to availability). If you hold a Taxicard your friends and family can travel with you at no extra charge.

The Taxicard scheme is managed on our behalf by London Councils and is jointly funded by us and Transport for London.

Who is eligible?

In order to be automatically eligible for the scheme you should live in one of the London boroughs and:

  • Receive the higher rate mobility component of the Disability Living Allowance
  • Be awarded 8 points or more under the 'moving around' activity of the mobility component of Personal Independent Payment (PIP)
  • Be registered as severely sight impaired/blind (being partially sighted does not allow automatic entry)
  • Receive a war pension Mobility Supplement

You will be required to produce documentary evidence.

You may also qualify if you:

  • Have a permanent and substantial disability, which causes an inability to walk or very considerable difficulty in walking.

An assessment by our Mobility Assessor may be required if you do not automatically qualify for a badge.

How to apply?

Make an application 

How much does it cost?

Journeys are paid for partly by us and partly by you, the Taxicard member. 

For each journey you will pay the first £2.50, and the Council pays up to £8.50.  If the journey cost exceeds £11.00 (your £2.50, plus our contribution of £8.50), then you must pay any costs above £11.00.

The yearly limit of subsidised trips is:

  • 104 for people without a Freedom Pass
  • 52 for those who hold a Freedom Pass

Double swiping

Double swiping allows Taxicard members to swipe their cards twice during a journey instead of once. This means that they can use two trips and two subsidies. This allows people to choose whether to take fewer longer trips or more shorter trips.

For example, for a single trip members pay a minimum fare of £2.50, and the maximum trip subsidy is £8.50. If you use a double swipe, you pay £5.00 and have a maximum trip subsidy of £17.00. Please note: The driver is not allowed to swipe your card more than twice. 

Find more information on the London Councils website.

Maximum Fare Guarantee

The overall cost for any journey is based on a maximum fare guarantee. When you make a booking you will be given a maximum fare for that journey based on a price per mile.  At the end of the journey, if the fare on the meter is lower than the maximum fare quoted then your contribution will be based on the metered fare.  If the fare on the meter is higher than the maximum fare quoted, you will be charged the maximum fare quoted when you booked.

More information on fares and payments.