Housing contacts

A list of useful contact details

Housing and Regeneration Services

For visitors:

Housing Reception Centre
90 Putney Bridge Road
London
SW18 1HR

Reception hours (visitors): 9am to 4.30pm
Office hours: Monday to Friday 8.30am to 5.30pm 

For post:

Housing and Regeneration Services
Wandsworth Council
Town Hall
Wandsworth High Street
London
SW18 2PU

Housing Options and Assessment Team

For enquiries about your housing options, finding private rented housing and applying for housing. 

Before contacting us, please complete the housing options form.

To find out about the housing options and assistance available to you:

Allocation Team

For enquiries about council tenant re-housing options such as mutual exchanges, seaside and country homes scheme, moving out of the borough and downsizing.

Home Ownership Team

Housing management: council tenants and leaseholders

Repairs - area teams

Repairs required inside your property, issues with private gardens, estate parking permits, and all other tenancy matters including dealing with anti-social behaviour and squatters.

Request a repair online

  • Central Area: 020 8871 5333
  • Eastern Area: 020 8871 7439 
  • Southern Area: 020 8871 7288 
  • Western Area: 020 8871 5530

If you do not know which area team manages your property, you can check this by looking up your property details.

Get involved - contact your Resident Participation Officer.

Visitor address: 

Housing Customer Centre
90 Putney Bridge Road
London
SW18 1HR

Office hours: Monday to Friday 8.30am to 5.30pm 
Reception hours: 9am to 4.30pm

Postal address:

Housing and Regeneration Services
Wandsworth Council
Town Hall
Wandsworth High Street
London
SW18 2PU

Visitor and postal address:

Housing and Regeneration Services
Western Area Housing Office
Roehampton Parish Hall
Alton Road
London
SW15 4LG

Office hours: Monday to Friday 8.30am to 5.30pm 
Reception hours: 9am to 4.30pm

Support services

Telephone numbers:

  • Door entry defects: 020 8871 6875
  • Lift defects: 020 8871 7042

Heating and hot water

If you live in a Wandsworth Council block with a centralised heating and hot water system and pay heating and hot water charges, defects should be reported to the contractor Smith & Byford.

If you are a Wandsworth Council tenant and have a heating system with a boiler in your property and live in Battersea, Wandsworth or Earlsfield, heating and hot water defects should be reported to the contractor PH Jones.

If you are a Wandsworth Council tenant and have a heating system with a boiler in your property and live in Putney, Roehampton or Tooting, heating and hot water defects should be reported to the contractor T. Brown.

If you are unsure you can find out your gas contractor by calling 020 8871 6875.

Estate services

Service Telephone Email
Communal repairs, cleaning, estate lighting and weeds in paths 020 8871 7445
020 8871 7446
hesseniors@wandsworth.gov.uk
Garages and store sheds 020 8871 6870 nonresmail@wandsworth.gov.uk
Estate grass cutting and garden maintenance (excluding trees) 020 8871 7900 gmc@wandsworth.gov.uk
Trees 020 3959 0070 trees@enablelc.org
Graffiti removal   Request removal of graffiti
Cleaning contactors Putney and Roehampton area - Pinnacle 020 8780 9272 wandsworthcleaning@pinnaclegroup.co.uk
Cleaning contractors Battersea and Tooting area - Lewis and Graves 0800 111 4613 wandsworthcleaning@lewis-graves.co.uk

Housing emergencies and noise nuisance (24 hour)

  • Telephone: 020 8871 7490

Leasehold services

Other housing management services

  • Illegal lettings hotline: 020 8871 6556

Supported housing services

This includes sheltered accommodation, tenancy support and community development.

Resident management organisations

Organisation Telephone Email
Ackroydon East 020 8785 7573 info.aetmo@btconnect.com
All Saints 020 7627 8600  office@allsaintscourt.org
Battersea Fields 020 7622 7499  office@batterseafields.co.uk
Carey Gardens 020 7498 3664  housing@careygardens.co.uk
Chatham Court 020 7223 8998  
Convent 020 8874 6856 convent25@aol.com
Felsham Road 020 8788 0572  office@felshamroad.org
Goulden House 020 7924 5213 office@gouldenhouse.org
McCarthy Court 020 7228 2894  office@mccarthycourt.org
Patmore 020 7622 4495 team@patmorecoop.org.uk
Totteridge House 020 7738 2358  office@totteridgehouse.org
Wimbledon Park 020 8780 9980 office@wimbledonpark.org