Visiting the Customer Centre

Receptions now open for appointments only

Receptions at Wandsworth Town Hall and the housing reception in Putney Bridge Road are now open and operating an appointment only service. There are usually plenty of appointments available at short notice, please just call in advance as below to book your slot.

  • Access Team - 0208 871 7707
  • Housing and Homelessness - 0208 871 6161 
  • Children and Family Support - 0208 871 7899
  • Council Tax/Housing Benefit - 0208 871 8081
  • COVID-19 Community Hub - 0208 871 6555

For all non-urgent enquiries, please use the website.

Our address

Customer Centre
Wandsworth High Street
SW18 2PU

Opening hours

Wandsworth Town Hall: Monday to Friday, 9am to 5pm excluding Bank Holidays

Housing reception in Putney Bridge Road: Monday to Friday, 9am to 4.30pm excluding Bank Holidays

Mondays and Fridays are usually very busy so please avoid visiting us on these days if possible. If you do need to visit on either of these days, you may experience extended waiting times.

What you can do here

Use our computers to access online services.

Speak to someone about:

  • Adult Social Care
  • Children's services
  • Council Tax
  • Environmental Services including pest control, trading standards and food safety
  • Home ownership
  • Housing Benefits and Council Tax reduction
  • Local Land Charges
  • Parking including permits, and parking bay suspensions
  • Planning
  • Voting and elections
  • Waste

Use our telephones to contact Council departments.


Phone: 020 8871 6000