Parking and Supported Travel schemes privacy notice
How Parking and Supported Travel schemes use and share your data.
This departmental privacy notice should be read in conjunction with the Council's corporate privacy notice.
Using your data
Reasons for using your data:
- Statutory requirements eg, reporting
- Service Delivery
- Regulatory, licensing and enforcement functions
- Prevention and detection of crime
- Financial transactions
- Research including consultations
- Service Improvement and planning
- Equality monitoring
- Undertake general research and analysis to help provide a single view of our performance and a better understanding of the needs of residents and service users
Why we are allowed to use your data
Legal obligation or public task under various UK laws including but not limited to:
- Traffic Management Act 2004
- London Local Authorities Act (1996) as amended by the 2000 Act
- London Local Authorities and Transport for London Act 2003
- Greater London Authority Act 1999
- Transport Act 2000 (as modified by the Concessionary Bus Travel Act 2007)
- Chronically Sick and Disabled Persons Act 1970
- Disabled Person’s (Badges for Motor Vehicles) (England) Regulations 2000
- Freedom of Information Act 2000
- UK General Data Protection Regulation 2016/679
- Digital Economy Act 2017
Obtaining and sharing your data with others
We collect your personal data from you, or from others (e.g. council staff in other departments or external organisations or individuals) who inform us of matters relevant to this service area.
We can share your data with:
- National regulators e.g Information Commissioner’s Office, Ombudsman, Investigatory Powers Commissioner
- Police
- Statutory requirements e.g reporting to Government
- Contractors/partners providing services on our behalf
- Sub-contractors providing services on behalf of our contractors or their partners
- Regulatory, licensing and enforcement functions
- Other Council departments including shared services
Using your data to make automated decisions
We may use artificial intelligence (AI) tools to support the delivery of our services, for example to assist with analysing information, improving customer experience and enhancing operational efficiency.
Any use of AI is carefully assessed to ensure it is lawful, fair and transparent, and your personal data is only processed where necessary and proportionate.
Decisions about individuals are never made by solely automated means, and all AI-assisted activity is subject to human oversight, data protection controls and ongoing governance.
Data sent to countries outside of the European Economic Area (EEA)
Generally, the Council will not process your personal data outside of the UK or the EEA. In exceptions where we do, we will ensure equivalent data protection controls are in place.
Further information
To see what data is collected and how to exercise your rights to your data, please read our corporate privacy notice.