West Hill exemption permit guide

1. Create an account

Once logged in, select 'Apply for a permit', to register a vehicle for a West Hill virtual exemption permit

You can choose whether to undergo an address validation check by Experian. Alternatively, you can upload supporting evidence to the form.

Either:

Check the box agreeing to the address validation check and follow the instructions

Or:

Select the option to upload supporting documentation instead (check which documents are accepted)
Attach your document/s using the Upload Support Evidence button, and click save to continue

Select 'Register a new vehicle'
Enter your vehicle registration number in the Number Plate box and select 'Retrieve Vehicle Details'
When asked 'Are you the registered keeper?', select Yes.
A new tab will pop up to upload your proof of vehicle ownership (see which documents are accepted)
Attach your document and click save to continue

In the drop down list, choose the vehicle registration number you are registering for a permit

You will receive an automatic confirmation email right away.

Please allow up to 7 working days for your application to be reviewed. You will then receive another email confirming your permit is valid.

Updated: 01/08/2025