New hub strengthens support for Wandsworth residents facing homelessness

Officially opened today, the hub provides stays of up to 28 days and brings specialist services together under one roof, including support with mental health, recovery, financial wellbeing, employment, social care, and long-term housing options. 

By co-locating services, it removes the need for residents to navigate multiple agencies during a crisis, making it simpler to access help and take the next step towards stable, long-term housing. 

Aydin Dikerdem, Cabinet Member for Housing at Wandsworth Council, said:  

“The new hub is designed to support individuals, in the simplest and most coordinated way possible. It's about offering compassionate support; providing a safe place to stay, while ensuring residents can access the services they need under one roof.  

“The innovative approach means that residents will be able to access face-to-face, structured assessments and get expert support shaped around their needs. 

“We’re committed to doing everything we can to prevent homelessness, and ensuring that if residents do face crisis, the right help is ready and accessible straight away. Our goal is to make Wandsworth a fairer borough, where every resident has the chance to thrive. By bringing together local services and creating a space where people can find expert, compassionate support, this hub will be vital to ensuring everyone has opportunities to move forward. Together, we can build a future where all our residents feel secure, supported and hopeful.” 

The facility comes at a time of sustained pressure on homelessness services across London, with boroughs seeing growing demand, driven by rising housing costs and wider economic pressures.  

Speaking at the opening, Gary Clements, Assessment Hub Manager, said: “Our goal is to create a space where residents feel supported and empowered – ensuring everyone who comes through our doors leaves with a clear plan and the right tools to move forward. 

“The Assessment Hub combines practical support with compassionate care, ensuring that residents receive tailored assistance to meet their needs. Together with our partners, we are committed to fostering resilience and promoting positive outcomes for all.” 

The £2.5m project has been jointly funded by Wandsworth and Richmond Councils, alongside Government investment. Access to the hub is by referral through council homelessness and outreach services, ensuring places are prioritised for residents who will benefit most.