Report a concern about a child

If you are being abused or you are worried that a child/young person is at risk of being abused or neglected, contact the Initial Point of Contact (IPOC).

Initial Point of Contact (IPOC)

  • Telephone: 020 8871 6622
  • Telephone outside of normal office hours (after 5pm weekdays or on weekends): 020 8871 6000
  • Email:

Initial Point of Contact, Front Door
Family and Community Service
Children's Social Care, Children Services
2nd Floor Town Hall Extension
Wandsworth High Street
SW18 2PU

The reception is open to the public 9.30am to 4.30pm.

In an emergency contact the Police by calling 999.

You could also call the NSPCC Freephone Child Protection Helpline on 0808 800 5000.

If you are being abused

If someone is harming you there are lots of places you can get help. If something is worrying or making you scared it's important to talk to someone you trust. You can contact IPOC for advice.

If you are a member of the public

Download a leaflet with information on what to do if you're worried about a child (WSCB website). If you have any immediate concerns about a child, contact IPOC directly.

If you are a professional

If you believe there is an immediate need for a safeguarding response, or want to assess whether a safeguarding referral is appropriate, get in touch with IPOC.

Make a ‘safeguarding referral’ to the Initial Point of Contact using the Early Help Assessment form.

Further information

The Wandsworth Safeguarding Children Board also provides guidance and resources about child protection.