FOI request details

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Request

Subject: Violence at work

Reference: WBC-FOI-00764

1. Do you have a policy/policies in place to protect staff from violence at work?

2. Are these policies built into the commissioning process for organisations delivering outsourced services on your behalf?

3. Have you updated your violence at work policies to reflect the increased number of home, remote and flexible workers?

4. If you collect data on violent incidents, how many violent incidents towards staff did you record in the following years:

Year Number of violent incidents

2019-20

2020-21

2021-22

5. Do you collect equalities data relating to violent incidents towards staff?

6. If so, how many violent incidents did you record for each of the following groups over the following years:

2019-20 2020-21 2021-22

BAME Staff

Disabled Staff

LGBT+ Staff

Women Staff

7. Is advice, support, or counselling available for staff who are victims of violence at work?

8. Of those staff who were victims of violent incidents, how many took up the offer of the following:

2019-20 2020-21 2021-22

Advice

Support

Counselling

9. Are you signed up to UNISON's End Violence at Work Charter: www.unison.org.uk/at-work/local-government/end-violence-at-work-charter

Response

Full Disclosure - 23 February 2023

Request for Information - WBC-FOI-00764 - Violence at work

I refer to your request for information received on 14 February 2023. Please see the information below in response to your request: -

1.Do you have a policy / policies in place to protect staff from violence at work?

Yes, Chapter 25 of the H&S Manual.

2.Are these policies built into the commissioning process for organisations delivering outsourced services on your behalf?

No, those specific policies relate to the Council and, in most cases, it would not be appropriate to seek to impose Council internal policies on an external contractor.

3.Have you updated your violence at work policies to reflect the increased number of home, remote and flexible workers?

Continually reviewed, particularly around lone working.

4.If you collect data on violent incidents, how many violent incidents towards staff did you record in the following years?

Status 2019-20 2020-21 2021-22

Council Staff 34 40 26

Challenging Behaviour (Schools) 148 98 164

5.Do you collect equalities data relating to violent incidents towards staff?

No, this data is not collated from incidents.

6.If so, how many violent incidents did you record for each of the following groups over the following years?

N/A

7.Is advice, support, or counselling available for staff who are victims of violence at work?

Yes, a comprehensive EAP is available.

8.Of those staff who were victims of violent incidents, how many took up the offer of the following?:

Advice

Support

Counselling

Please note that this data is not collated / held.

9.Are you signed up to UNISON's End Violence at Work Charter?: www.unison.org.uk/at-work/local-government/end-violence-at-work-charter

No.

I hope this information meets your needs. If you do not understand the information provided or wish to discuss anything further, please feel free to contact us.

Please note, all material provided by the Council in response to your request for information is for your personal, non-commercial use. The Council reserves all rights in the copyright of the information provided. Any unauthorised copying or adaptation of the information without express written confirmation from The Council may constitute an infringement of copyright. Any intention to re-use this information commercially may require consent. Please forward any requests for re-use of information to the FOI officer.

If you are dissatisfied with the information provided in relation to your request, you may make representations to the Information and Transparency Manager. Any such request for an internal review should be made within 40 days from today's date. Correspondence should be addressed to: FOIW@richmondandwandsworth.gov.uk

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision at: https://ico.org.uk/global/contact-us/

Regards,

FOI and DPA Officer

FOIW@richmondandwandsworth.gov.uk

Please note that our responses were accurate to the best of our knowledge at the time of release, and have not subsequently been updated. This information should be considered an historical record only.