Warm homes packs - letter

This page includes the text of our warm homes pack letter that gets sent to eligible residents.

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Warm homes pack letter text

Dear Resident,

FREE Warm Home Packs for Wandsworth Residents 

Winter Support Event

Collect a Warm Home Pack from:

• Battersea Park Library, 309 Battersea Park Road London, SW11 4NF
• Tuesday 3 November, 1pm to 7pm

Please bring this letter and a bag with you.

We are writing to you because we believe you are eligible to receive a FREE Warm Home Pack to help keep your home warm and save your household up to £250 off your energy bills this winter*. 
The pack includes a choice of practical energy-saving items such as:

• Radiator foils - to reflect heat back into the room
• Draught tape - reduces heat lost through windows & doors  
• Radiator key - to bleed your radiators and to make your heating system more efficient
• LED light bulb - energy saving light bulb 
• Advice leaflets - energy savings, keeping warm, damp and mould

 

• Option A: Water-saving showerhead - reduces water and energy bills
• Option B: Draught snake - reduces heat lost through a door & Tap aerator - uses less water to reduce energy bills

FREE home energy advice

You are also eligible for a FREE home visit or telephone consultation from our partner organisation, CREW Energy. An adviser can provide tailored energy advice and provide FREE items such as infrared heaters or electric blankets.

To arrange a home visit or phone call, please email info@crewenergy.london, call 0800 086 2706 or scan the QR code to the right (Home Visit Form). On contacting the team, you will be informed of the latest waiting time and offered the earliest available appointment across this winter.

Extra FREE support at the Winter Support Event

• CREW Energy – energy-saving advice
• Flu Immunisation Service - FREE flu vaccinations
• Citizens Advice - advice on money, debt and bills
• Age UK - information and support for older people
• Work Match - supports people to access local jobs and training.  
• Enable, Mental Health Team - provides health and wellbeing support

If you cannot attend the Winter Support Event

For energy advice if you are housebound or cannot attend the event, please email info@crewenergy.london, scan the QR code above (Home Visit Form), or call 0800 086 2706. On contacting the team, you will be informed of the latest waiting time and offered the earliest available appointment across this winter.

For questions about Warm Home Packs, please email TogetherOnClimateChange@Wandsworth.gov.uk.

Please bring your letter and a bag with you. Note all packs and items included are subject to availability depending on demand whilst stocks last. *Pack savings are subject to household composition and water meter.

Kind regards