Food Hygiene Rating Scheme
We carry out a risk based programme of food hygiene inspections to ensure that food sold to the public is safe to consume.
Certain businesses, such as wholesalers and manufacturers, are exempt from scheme.
Most food businesses are part of the Food Hygiene Ratings Scheme - operated by the Food Standards Agency. Following inspection businesses are allocated a rating between 0 and 5, where 5 is very good.
View details about the scheme and how ratings are calculated from FSA website.
There are circumstances when a business can apply to change their rating. As a business you can:
Request a re-visit
You can request a re-visit where you will be assessed for a new rating at any time after your inspection, once you have taken action to rectify any non-compliance(s) that were identified at the time of inspection.
This is a chargeable service. The current charge is £284.
You should be aware that your rating can go down, go up or remain the same following your re-rating visit.
How to apply for a re-visit
You can now use our new Regulatory Services Hub to apply for a re-visit.
- If you don't already have an account on the Regulatory Services Hub, create an account and verify your account by clicking the link in the email we sent you
- Sign in to the Regulatory Services Hub
- Choose ‘Wandsworth’ from the list of councils
- Select 'Requests', then 'Submit a Request/Complaint'
- Choose 'Food – Food Hygiene Score ReRate Revisit'
- Complete and submit your request, including payment if required.
Appeal a rating
You can appeal a rating if you are unhappy with it and do not agree that the rating reflects the standards at the time of the inspection.
Right to reply
The form is hosted on the Merton Council website for the Regulatory Services Partnership. If you do not already have an account, you will need to create an account and sign in to submit your report.
- Choose Wandsworth from the list of councils
- Select 'Requests' and then 'Submit a Request/Complaint'
- Choose Food – Right to Reply from the menu options under 'Request Subject'
Early publication request
As a business owner or manager you can request that a rating is published before the end of the appeal period. This request must be made in writing to your local authority (contact as below).
You must include:
- Details of who you are
- The name and address of the business
- Your contact information
- The date of the inspection
- The rating given
We will review the request and will usually publish the rating early.
You can use the early publication request form (from the FSA website), email at foodandsafety@merton.gov.uk or write to your local authority directly:
Food and Safety
Regulatory Services Partnership
2nd Merton Civic Offices
London Road
SM4 5DX