EU Settlement Scheme

We cannot provide this service to EU citizens who have already attempted to use the self service application.
If you have used the self service application and submitted your application, but have been unable to scan the chip on your passport please contact the Government Help Line on 0300 123 7379 (from within the UK) or 0203 0800010 (from outside the UK).

If you are a European Union (EU), European Economic Area (EEA) or Swiss citizen, you and your family will be able to apply to get either settled or pre-settled status.

This will mean you can continue living in the UK after 31 December 2020, you will have until 30 June 2021 to apply for either settled or pre-settled status.

The London Borough of Wandsworth is one of the local authorities supporting EU, EEA and Swiss citizens to complete the ID verification part of the process.

Who can apply?

For information on who is required to apply for pre-settled or settled status visit Apply to the EU Settlement Scheme (settled and pre-settled status) on the GOV.UK website.

There will be no change to current rights under EU law until the end of the planned implementation period on 31 December 2020.

Find out more about the EU Settlement Scheme.

Identity verification

You’ll need a compatible android phone or tablet if you want to scan your identity document yourself, this can be your own phone or tablet or someone else’s.

If your mobile phone or other device is not android compatible you can make an appointment to bring your ID document to us, where it can be scanned and verified for you. You will then be able to make an application for pre-settled or settled status.

We will not need to keep your ID document and in most cases you should not be asked to send your passport anywhere else during your application for pre-settled or settled status.

What to bring to your appointment

  • Your current valid biometric EU, EEA or Swiss passport or a valid Biometric Residence Permit (BRP) for family members of an EU, EEA or Swiss citizen
  • A mobile phone that can receive text messages or a device that can receive emails

Only the ID documents listed above can be checked by us, if you do not have one of these ID documents then please visit the Apply to the EU Settlement Scheme (settled and pre-settled status) web page (GOV.UK) for further information.


The EU Settlement Scheme is free for residents of the London Borough of Wandsworth (proof of residence required at the time of your appointment).

This service will be free to staff of Wandsworth Council and Richmond upon Thames Council.

Non resident fee: £14.

Book an appointment

From Monday 3 June 2019, the European Settlement Scheme will operate on a walk-in basis. The walk-in times will be:

  • Monday - 9 to 10.30am
  • Thursday - 2.30 to 3.30pm

If these times are not suitable, you can book an appointment submitting the online form. You will be contacted within 48 working hours to book an appointment.

Book online