Changes to your online accounts

Our new portal means you will only sign in once to access main services.

You need to register for this new service - this can be completed online in one visit.

Once registered, choose the services you want to access. You can access Council Tax and benefits at the moment, but more services will be added over the coming year.

Register for My Account online service

Services available now

Council Tax

To add the Council Tax online service, you will need your account number, address and the answer to a random question based on your account.

Features available now Features coming soon
View your Council Tax account details Apply for more Council Tax discounts and exemptions (for example student exemption)
Apply for Council Tax single person discount
Apply for a Council Tax vacant property exemption
View your latest Council Tax online bill
Set up a direct debit on your Council Tax account
View Council Tax payment history
Tell us you are moving home

Benefits

To add the benefits online service, you will need to provide your claim number, address and the answer to a random question based on your account.

Features available now Features coming soon
View your weekly entitlement Change in circumstances
View the income used in the assessment Moving home
View your household details  
View payment details  
View overpayment balance  
Apply for Housing benefit  
Apply for Council Tax Reduction  

Services available in future

Upcoming developments of the new portal will allow you to:

  • Apply for a parking permit
  • Apply for a highway licence
  • Apply for a skip licence
  • Apply for a scaffolding licence.