Council tenants: Anti-social behaviour
How do I report Anti Social Behaviour?
I can hear loud noise from a neighbouring property
If you want to report noise nuisance in a council property that is happening now please contact WEC on 020 8871 7490. An officer will attend, monitor the level of noise and report this back to your area housing team. If you want to discuss an ongoing noise nuisance please contact your area team.
We can deal with persistent and unreasonable noise such as barking dogs, DIY, loud music and TVs. There are a number actions we can take to try to resolve noise including:
- Warning letters
- Noise abatement notices
- Seeking possession
There is an abandoned vehicle on the estate
If you suspect a vehicle on a housing estate is abandoned contact your area housing team.
There is graffiti on the estate
The council provides a free graffiti removal service which operates 24 hours a day, seven days a week. You can report graffiti in the following ways:
- 24-hour telephone hotline: 020 8871 7041
- Online: graffiti report form
- Email: firstname.lastname@example.org
We aim to remove offensive, racist or obscene graffiti within 24 hours and non-obscene graffiti such as tags within 3 days.
I want to report fly-tipping on a housing estate
If you want to report fly-tipping on a council housing estate please contact estate services at email@example.com.
If you see someone dumping rubbish on a housing estate, without putting yourself or others at risk:
- Note the time, date, location, vehicle registration number and descriptions of the people involved
- Take photographs if possible
- Contact estate services to report it
If you want to report fly-tipping on open land anywhere else in the borough please see the parking and streets section of the council’s website.
There are dogs causing a nuisance on the estate
For more information please see our dog control pages.
I am worried about illegal activity on the estate
If you want to report a crime either that has happened or is taking place now you need to contact the Police in the first instance.
- Police emergency: 999
- Call 101 or go to The Met Police to report non-emergency crimes.
- Call Crimestoppers at 0800 555 111 to report anonymously.
After contacting the Police you can also report your concerns to your area housing team. If you are a victim of a crime we may be able to assist you, for example, moving you to a safer location. The council will also consider tenancy enforcement action where a tenant, member of the household or visitor to the property has committed a crime.
Worried about reporting ASB and crime?
Some residents are worried about making a complaint or reporting an incident for fear of reprisal from those involved. When you report an incident we offer support and keep your details strictly confidential. You can also report ASB anonymously.
Your identity will only be released with your explicit consent and only when required for legal proceedings in court.