Impact on local services
The safety and wellbeing of residents and our staff is always our priority. We are actively monitoring the coronavirus (COVID-19) situation and are taking steps to keep our communities and staff safe.
We will update this web page, should any council services be affected.
Arts and culture
Care homes, vulnerable and older people
Our health and adult social care services department have been working in partnership with care providers across the borough to ensure that relevant steps are being taken to minimise the risks of the virus for both staff and residents.
This GOV.UK page is regularly updated by the Government and includes the latest information on shielding vulnerable individuals.
If you are worried about a vulnerable resident, please see our Community Hub.
Children’s Centres and Youth Centres
Our Children’s Centres and Youth Centres are closed. Should you require any support please visit Thrive Online where information on a range of support services is available.
Receptions at Wandsworth Town Hall and the housing reception in Putney Bridge Road are now closed. Should you need an urgent appointment, please call one of the below:
- Adult Social Services - 020 8871 7707
- Housing and Homelessness - 020 8871 6161 (option 2)
- Children and Family Support - 020 8871 6622
- Council Tax /Housing Benefit - 020 8871 8080
- COVID-19 Community Hub - 0208 871 6555
For all non-urgent enquiries, please use the council website.
Events/Council venue hire
Following the Government guidance regarding stopping all social gatherings and encouraging social distancing, all public events held on council premises or property will unfortunately be cancelled. More information.
Libraries and sports centres
All Council-run leisure and sports centres will close from Thursday March 19.
The borough's network of libraries will close from the end of Friday March 20.
Parks are safe places and play an important role in keeping people physically and mentally healthy, more so now than ever. There are no current plans to close our parks, but please remember that they remain open for residents to walk through, not to congregate, remembering government guidance on social distancing. Should you have any symptoms of COVID-19, please do not use the park. Any resident that is self-isolating should not be visiting the park.
See details of service changes due to the coronavirus outbreak.
As part of the Government’s response to coronavirus, Wandsworth Council has been asked to provide additional mortuary space at Putney Vale Cemetery and Crematorium.
Under the Coronavirus Act 2020 this site has been designated as a temporary facility and work will begin on Friday April 10 taking several days to complete.
It is one of several sites across London that has been identified as part of the Government’s strategic resilience response to the pandemic.
The London Resilience Forum, which manages emergency preparedness for London, will be responsible for its design, build and operation, alongside ensuring that it meets all public health requirements. The land will be fully reinstated when the situation improves and the temporary unit is no longer needed.
The facility will act as a holding point before a respectful and dignified cremation or burial can take place and will take into account the needs of different faiths.
Register Office services
In addition, and as the Government guidance is clear regarding avoiding groups of people, we are also unfortunately required to cancel a number of weddings at our Register Office and those conducted at licensed venues across the borough. We realise that the cancellation of all events can be very upsetting for those involved and will make every effort to re-book where possible. However, we hope that residents will understand that safety must come first.
Non-essential face to face appointments to register births and take notices of marriage or civil partnership will also be postponed. Deaths and stillbirths will continue to be registered, where safe to do so. If there are no available informants to register a death due to self-isolation, contraction or exposure to the virus please contact our office for advice. Please do not attend without an appointment.
Following guidance issued by the Government, schools in the borough are working to welcome back pupils in Nursery, Reception, Year 1 and Year 6 from 1 June. The decision on whether schools are ready to open on 1 June sits with headteachers and governors and we will not apply a ‘one size fits all’ solution to reopening. No school will reopen unless school leaders are confident it is safe to do so. For the latest information please visit individual school websites.
If your school welcomes back your children on Monday June 1 then it is because its headteacher and governors have judged it is safe to open. All schools have undertaken risk assessments and are introducing the most rigorous steps to ensure the highest standards of hygiene, including regular cleaning and hand washing. They will make the best possible arrangements for social distancing based on their own unique settings, supported by expert advice from the Council’s director of public health.
The support for the children of keyworkers and those who have been identified as being vulnerable, such as those with Education, Health and Care Plans (EHCP) and those who have social worker support will not change, schools will remain open and continue to provide education in classrooms for these children for at least the remainder of this term.
The Council has announced a major package of support to help schools re-open, including procuring Personal Protecting Equipment (PPE) for any school that needs it, making parks and outside facilities available free of charge to schools, expanding our flagship 'School Streets' programme to aid social distancing during drop-off and pick-up and offering free use of other Council buildings if any school needs extra space.
The Government has also asked secondary schools, sixth form and further education colleges to offer some face-to-face support for year 10 and year 12 students (and equivalents) who are due to take key exams next year, alongside the full-time provision they are offering to priority groups. The Council will work with these providers to ensure any such support can be delivered safely.
The borough's children’s social work teams will also be continuing to perform their crucial roles in support of families.
Social workers are currently working with all families to look at the safest and most effective way to maintain contact. Where possible and practical, visits and meetings will take place ‘virtually’, with the use of telephone, WhatsApp, Facetime and other video conferencing tools. Over the coming weeks and months, face-to-face visits are likely to be limited to those that are essential and where there is imminent risk to a child.
They will endeavour to check-in with all families on a weekly basis to ensure that children and families are well. If your child does not live with you, social workers will be able to provide regular updates on their health and wellbeing to help keep your mind at ease.
Children who have a social worker can still go to school and we would urge families to ensure this happens, to maintain routine and normality for children and ease pressure on parents and carers.
In light of the uncertainty of when schools will be able to fully open again, and in recognition of how busy schools are likely to be in September, we have decided to postpone this year’s Wandsworth Year 6 admissions test from September to November/December. This will mean that families will be invited to sit the test after making their secondary school application rather than having to register for the test. It will not otherwise impact the usual admissions timeline or process.
Services for children with special education needs
We know that many families are worried about the impact coronavirus will have on their children with special educational needs, disabilities and complex health conditions.
The council is working closely with local schools, residential schools and other education providers to clarify their current situation regarding the closure of schools and residential units. We are also planning for the needs of individual children who may not be in school and/or able to stay in their residential placement.
We are regularly updating our Local Offer website with information about changes to services provided by us and other organisations providing support. Parents and carers are also encouraged to join the Disabled Children’s Register to receive email updates.
Transport and parking
The Council and Transport for London (TfL) are making a number of changes in response to the COVID-19 pandemic.
To support this please avoid all but essential travel. Read the latest information regarding transport and parking.
The Waste and Recycling Centres at Smugglers Way and Cringle Street are reopened with restrictions. Please check the Western Riverside Waste Authority website for further details before visiting.
Bulky waste collections have now restarted on a reduced schedule.
Garden waste collections have now restarted. Put your garden waste out at the same time as your other rubbish. However, it may be collected later on in the day, or the next day in some areas.
We would also ask you not to have bonfires during this time as this will further impact upon people with breathing problems.
Find out more about lighting bonfires.