Impact on local services

The safety and wellbeing of residents and our staff is always our priority. We are actively monitoring the coronavirus (COVID-19) situation and are taking steps to keep our communities and staff safe.

The below outlines the current situation regarding the impact on local services from 19 July 2021:

Arts and culture
Care homes, vulnerable and older people
Children's Centres and Youth Centres
Council buildings
Events/Council building hire
Housing
Libraries and sports centres
Parks and open spaces
Planning
Putney Vale Cemetery and Crematorium
Register Office services
Schools
Services for children with special educational needs
Transport and parking
Waste and recycling services

Arts and culture

The Wandsworth Arts and Culture offer is extremely important to the borough and we are advocating for it to return to normal soon.

However, we are working within a changing landscape of recommended approaches for the safety of our Arts and Culture providers, participants, and audiences.

We are working in line with Government advice, individual partner needs, and advice on how to keep our audiences safe.

Please visit specific Arts and Culture provider websites for more information. For details of our Arts and Culture offer, check out Wandsworth Art.

Care homes, vulnerable and older people

Our Health and Adult Social Care services department have been working in partnership with care providers across the borough to ensure that relevant steps are being taken to minimise the risks of the virus for both staff and residents. 

Guidance for residential care homes, supported living and home care guidance.

Children’s Centres and Youth Centres

Youth centres are open and will continue to operate with COVID secure measures in place. The majority of activities will be outdoors where that is possible. Please visit Thrive Online for more information.

Council buildings

The Customer Centre is currently open for limited services only, from 10am to 4pm, Monday to Friday. You can also book a face-to-face appointment only where enquiries cannot be resolved online or by phone. See how to visit the Customer Centre or call 020 8871 6000.

Please continue to access services online if you can, or contact them by telephone.

Events/Council venue hire

All restrictions will be lifted from 19 July following government guidelines for weddings, wakes and similar events.

Housing

Check how housing services are currently affected.

Libraries and sports centres

Libraries

From 19 July 2021 library opening hours will be back to normal.

We will focus on four key areas designed to continue to keep everyone in our community healthy and safe:

  • Hygiene and cleanliness - sanitiser stations will be available for customers to clean their hands
  • Face coverings - staff may wear face coverings if they wish to do so and you will be encouraged to wear a face covering during your visit
  • Play your part - please do not enter the library if you have coronavirus symptoms
  • Respect others' space - our library spaces will be well ventilated and we encourage you to use self-service and not crowd together in areas of the library

Indoor sports centres

Swim and Class bookings will remain in place however the capacities will increase to pre-COVID-19 numbers. Cleaning gaps between sessions will remain and we continue to be recommended swim/sport customers to arrive swim/sport ready.

Gym sessions will return to 'simply turn up' from 26 July (the last bookable session is 25 July). 

Capacities of all activities will be returned to the maximum allowable levels.

Programmes will remain as currently advertised, with a review in August. Any changes will begin from 6 September. 

Swim lessons

Poolside teaching will remain in place, with parents allowed in the water for pre-school sessions.

More information about sports centres.

Parks and open spaces

All restrictions in terms of social distancing and group gatherings will be removed.

Planning

See details of service changes due to the coronavirus outbreak.

Putney Vale Cemetery and Crematorium

All restrictions on maximum funeral numbers will be removed, and pre-COVID-19 operations will resume.

Register Office services

Civil partnership and wedding ceremonies are currently allowed. The limit on number of attendees is only restricted to the number of persons permitted in a venue in line with their independent health and safety risk assessments. Ceremonies can take place outdoors or at any venue that is permitted to open.

Deaths will continue to be registered by telephone. Admission to the office will be by appointment only. Please contact us via email or telephone.

Schools

Schools are open to all children, with the Council working in partnership with headteachers to ensure they are safe for children and staff.

Services for children with special education needs

We know that many families are worried about the impact coronavirus will have on their children with special educational needs, disabilities and complex health conditions.

We are regularly updating our Local Offer website with information about changes to services provided by us and other organisations providing support. Parents and carers are also encouraged to join the Disabled Children’s Register to receive email updates.

Transport and parking

The Council and Transport for London (TfL) are making a number of changes in response to the COVID-19 pandemic including making it compulsory to wear a face mask on all public transport.

Read the latest information regarding transport and parking.

Waste and recycling services

Household refuse and recycling collections continue as normal.

The Smugglers Way Household Waste and Recycling Centre is open but trips must be booked in advance. Please check the Western Riverside Waste Authority website for further details before visiting.

Bulky waste collections and garden waste collections will continue.