Get help if you are clinically extremely vulnerable to coronavirus

Shielding is a measure to protect people who are clinically extremely vulnerable to coronavirus (COVID-19). These are people with serious underlying health conditions which put them at very high risk of severe illness from COVID-19.

The Government is strongly advising these people to follow shielding measures to keep themselves safe.

Shielding update

The guidance for the clinically extremely vulnerable has been updated in line with what was announced on 13 October 2020.

From 17 October 2020, Wandsworth is in a HIGH COVID Tier. In addition to the new restrictions for areas in this Tier, there is additional guidance for those who are extremely clinically vulnerable. If you are extremely clinically vulnerable, the Government advice says: 

  • You must not meet with people indoors in any setting unless they are part of your household or support bubble. This includes private homes, and indoors in hospitality venues, such as pubs and restaurants.
  • You may continue to see friends and family you do not live with outside, including in a garden or other outdoor space. If you do so, you must not meet in a group of more than 6 (including children).
  • You should keep the number of different people you meet with low. The fewer people you meet, the less likely you are to catch COVID-19.
  • You are encouraged to continue to go outside with your household and/or support bubble because of the benefits of exercise. If you do choose to meet other households outside of your support bubble, this must be outside, must be in groups of less than 6 people and we advise you to keep the numbers low.
  • You do not need to maintain social distancing within your household.
  • You should continue to work from home where possible. If you cannot work from home, you can still attend your workplace as your workplace should be COVID-secure. Find out more about safety measures in your workplace. For example if you work in a supermarket, you can read the 'Shops and branches' guidance.

If you are concerned about your safety at work, talk to your employer and look to come to an agreement. For example, you could discuss staggered working times or taking on a different role. You can get advice on your specific situation and employment rights by visiting the Acas website or calling their helpline, 0300 123 1100

  • All pupils and students should continue to attend education settings at all local COVID alert levels unless they are one of the very small number of pupils or students under paediatric care and have been advised by their GPor clinician not to attend an education setting.
  • You should avoid travel where possible except for going to work, school, or for essential shopping.
  • You are advised to reduce the number of shopping trips you make. If you do go to the shops, consider doing so at quieter times of the day. Consider using online delivery slots for food shopping or ask friends and family to help deliver shopping or collect medicines for you.

Advice to the clinically extremely vulnerable has been and remains advisory.


In line with what was announced on Monday 22 June 2020, the Government provided food boxes and medicine deliveries have now stopped. However, there are a number of ways you can still access support.

Supermarkets and other retailers are continuing to offer priority delivery slots for the clinically extremely vulnerable, as well as telephone ordering and food boxes to help the most vulnerable shop for themselves.

The NHS Volunteer Responders Programme will continue providing support with food, prescriptions and essential items to those who are self-isolating for any reason. You can contact them by calling 0808 196 3646 or by visiting NHS Volunteer Responders website.

If you're in this group and need urgent support

Please contact our Community Hub:

If you don't currently have your prescriptions collected or delivered

You can arrange this by:

  • Asking someone who can pick up your prescription to do so from the local pharmacy
  • Contacting your pharmacy to ask them to help you find a volunteer (who will have been ID checked) to deliver it to you. You can find your local pharmacy online