Wandsworth Contact Service sessions and facilities

Contact sessions may take place at our Contact Centre or in the community.

Supervised contact sessions

Our fully supervised contact sessions take place in purpose-designed rooms with one or two contact supervisors. Our Tooting-based Contact Centre is where most contact sessions are held. It has:

  • 10 purpose-designed, modern, fully-equipped rooms 
  • A wide range of toys
  • Educational resources
  • Communal space
  • 2 kitchens
  • Outdoor play areas

Contact sessions

Contact can take place at:

  • The Contact Centre
  • The community
  • Hospitals
  • Prisons
  • Foster carers' homes
  • Family homes (where re-unification has been agreed)

There are a good range of local facilities close to us, including parks and playgrounds, leisure centres, restaurants and cafes, libraries and cinemas. We will work with you to pick the most appropriate venues.

Sessions can be supervised, unsupervised or supported.

Contact supervisors

Our contact supervisors are well trained and experienced professionals who are committed to providing a safe, supportive and welcoming environment for contact sessions to take place.

They are central to delivering an effective service so we ensure that all of our supervisors are well supported and have access to the tools and training they need.


Contact session prices are dependent on the needs of the child and family. We will confirm the charge once a referral has been made. You will pay a one-off referral fee to cover administration costs before the contact sessions start.

Contact sessions are charged by the hour and must be booked for a minimum of two hours.

Discounts may be possible for block bookings.

You can also hire our rooms if you are a referring agency and would like to use your own contact supervisor.

Guide prices for contact services for external local authorities
Service When Price
One-off referral fee for each new family N/A £35
Supervised contact session Monday to Friday £65 per hour
Supervised contact session Weekends £80 per hour
Room-hire only Monday to Friday £50 per hour
Room-hire only Weekends and bank holidays £60 per hour
Drop off and pick up N/A £50 per hour
Supervised contact in the community N/A £65 per hour

Opening hours

  • Monday to Friday, 9am to 6pm
  • Saturday, 10am to 4pm
  • Sunday, 10am to 2pm