COVID-19: Official health information and guidance

The coronavirus situation is changing daily and we know you may be concerned. We want to reassure everyone that we have robust plans in place to keep vital services running including care for older people and those with disabilities. We are managing our workforce in a sensible way, and according to national guidance, to ensure we remain strong. We are flexible and working differently to support our residents.

Symptoms and stay at home advice

The most common symptoms of coronavirus (COVID-19) are recent onset of:

  • New continuous cough
  • High temperature
  • Loss of, or change in, normal sense of taste or smell

For most people, coronavirus (COVID-19) will be a mild illness, but however mild your symptoms, you should stay at home.

Visit the NHS coronavirus webpage for the latest advice and guidance.

Read Government information and advice in other languages and accessible formats

Lockdown guidance

Get the latest information on areas with additional local restrictions.

How to stay well

The Government regularly updates national guidance to prevent the spread of coronavirus. However, residents are reminded:

  • Hands: Wash your hands regularly for at least 20 seconds
  • Face: Wear a mask on public transport and if you are going into a shop. Read our guidance on wearing a mask and apply for a mask exempt badge. Failure to do so could result in a £200 fine.
  • Space: Keep your distance if you go out (1 metre apart if 2 metres is not possible)
  • Social gatherings of more than six people is now illegal – including for indoor sports (with some exemptions including schools, workplaces, COVID-19 secure weddings and funerals). It will be enforced through a £200 fine.
  • Self-isolate if you or anyone in your household has symptoms
  • Apply for a test if you have symptoms or have specifically been told to by a healthcare professional
  • If you test positive for coronavirus – provide details of contacts via NHS Test and Trace.

People who are shielding

London now has a high COVID-19 alert level and Government guidance for the clinically vulnerable has been updated. They are advised to reduce the number of different people they meet outside, avoid travel except for essential journeys, work from home where possible and reduce the number of shopping trips made or go at quieter times of the day.

There is specific guidance on what will happen if there is a local outbreak.

Download the NHS COVID-19 App

From Thursday 24 September 2020, the NHS will be launching a new COVID-19 App. Find out more information about the App, and for information for local businesses.

Other guidance:

These documents provide more detailed advice on the new government guidance: 

In addition to UK measures there is guidance on shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19. The guidance is for people, including children, who are at very high risk of severe illness from COVID-19 because of a serious underlying health condition.

More information on coronavirus testing and Local Outbreak Plan.

Local COVID Alert Level: HIGH

The Prime Minister has set out a new three-tiered system of local COVID Alert Levels in England.

He confirmed the levels will be set at medium, high, and very high. View the Government full announcement.

Similarly to the rest of London, Wandsworth will be moved to the HIGH tier from Saturday 17 October. That means that from this date the new local restrictions will be:

  • Mixing of households indoors not allowed (unless they are your support bubble). This includes in homes, pubs or restaurants
  • It is against the law for people to gather in a group of more than six outdoors, unless covered by an exemption. 
  • Schools and universities remain open
  • Places of worship remain open (but subject to the rule of six)
  • Organised sport and licensed physical activity allowed in outdoor settings. Indoor organised sport must follow social contact rules (other than youth or disabled sport). Public attendance not permitted at elite sport events
  • Up to 15 for wedding ceremonies. Receptions for up to 15 (sit down meal, COVID Secure)
  • Up to 30 allowed to attend a funeral, 15 for wakes
  • Work from home wherever possible

More information about Local COVID alert levels.

Download the graphic for High Tier

Latest Government information

You can find the latest information on the situation in the UK on GOV.UK.

For information on symptoms, how to protect yourself, and what to do if you think you might have coronavirus, visit the NHS coronavirus webpage.