COVID-19: Guidance on managing your business safely
- New national measures to address rising cases of coronavirus
- Businesses urged to download the NHS COVID-19 app
- Face coverings
- Rule of six for hospitality businesses
- Risk assessment template
- Staying COVID-19 Secure in 2020 notice
- Early outbreak management
- Guidance for workplaces
- Businesses that must remain closed
- Water and legionella
- Social distancing
- Travel advice
Hospitality businesses and venues must close between 10pm to 5am.
From Thursday 24 September 2020, businesses selling food or drink (including cafes, bars, pubs and restaurants), social clubs, casinos, bowling alleys, amusement arcades (and other indoor leisure centres or facilities), funfairs, theme parks, and adventure parks and activities, and bingo halls, must be closed between 10pm and 5am. This will include take-aways, but delivery and drive-thru services can continue to trade after 10pm.
At both indoor and outdoor licensed premises, food and drink must be ordered from, and served at, a table. Licensed and unlicensed businesses must also take all reasonable steps to ensure that the customer remains seated whilst consuming the food or drink on the premises. It is now illegal to go to the bar to order. Cinemas, theatres and concert halls can continue beyond 10pm, but only if the performance started before 10pm, and food and drink cannot be served after 10pm.
Pubs, restaurants, hairdressers, cinemas and other venues across England and Wales are being urged to download QR codes to prepare for public rollout of the new app.
The NHS COVID-19 App was launched on Thursday 24 September 2020. Once downloaded, it will allow people to report symptoms, order a coronavirus test, check in to venues by scanning a QR code and it helps the NHS trace individuals that may have coronavirus.
Face coverings are now compulsory in England for bar staff, shop workers, waiters and taxi drivers. Businesses are being urged to remind people to wear face coverings where mandated. Face coverings to be worn in the following settings.
- Customers in private hire vehicles and taxis
- Customers in hospitality venues who must wear face coverings, except when seated at a table to eat or drink.
- Staff in hospitality and retail will now also be required to wear face coverings
- Staff working on public transport and taxi drivers will continue to be advised to wear face coverings
- Guidance stating that face coverings and visors should be worn in close contact services has now become law (from Thursday 24 September 2020).
The Government has announced that hospitality venues in England are now legally required to enforce the rule of six or face a fine of up to £4,000. Pubs, bars, cafes and restaurants will now need to take bookings of no more than six people, ensure people are not meeting in groups of more than six on their premises, and to ensure there is sufficient space between tables. Businesses who break the rule are liable to be fined.
The Risk Assessment template has been developed to help businesses implement the Government COVID-19 secure guidelines.
Here are some signs for businesses to print off and put on display to remind customers to adhere to social distancing.
- 2 metres from counter
- 2m queues
- Queue and contactless payment
- Takeaway advice
- Read before entering (numbers entering stores)
- Deliveries only
- Deliveries and collection only
The Government recommends that businesses and employers display the Staying COVID-19 Secure in 2020 notice in their workplaces to show they have followed the 'Working safely during coronavirus (COVID-19)' guidance. This notice includes an HSE contact number for workers to report any concerns that they may have.
Public Health England has produced guidance on what you should do to manage a possible outbreak. This information provides key steps to quickly identify and contain any potential COVID-19 outbreak.
Read guidance for:
- Shops and branches
- Hairdressing, barbershops, beauty and nail bars, makeup, tattoo and spray tanning studios
- Spas, sports and massage therapy, well being and holistic locations
- Dress fitters, tailors and fashion designers
Wandsworth Council has produced a guidance leaflet on how to safely operate your business.
See further guidance on how to be safe at work:
- Guidelines to help restaurants and pubs reopen safely
- Guidance for close contact services including; hairdressers, barbers, beauticians, tattooists, sports/massage therapists
- General coronavirus advice
- Working safely during coronavirus
- Construction and other outdoor work
- Factories, plants and warehouses
- Labs and research facilities
- Offices and contact centres
- Other people's homes
- Restaurants offering takeaway or delivery
- Shops and branches
- Hotels and other guest accommodation
- Helping employers, employees and the self-employed understand how to work safely during the coronavirus pandemic
- Guidance for small businesses on reopening
- Health and safety guidance for food businesses
- Guidance for employers and those who are self-employed and work with or near other people
- HSE working safely guide
- Managing risks and risk assessments at work
- HSE latest information and advice
- HSE guidance on working safely during the coronavirus outbreak
- Guidance for close contact services
- Food safety and hygiene guidance for food businesses to operate safely during COVID-19 - Food Standards Agency
- Community cooking and foodbanks - Food Standards Agency
- Guide for consumers - coronavirus and food - GOV.UK
- Guidance for organisations on supplying safe water supplies
- Water safety in buildings - Water Sanitation and Health website
- ESCMID Study Group for Legionella Infections - European Society of Clinical Microbiology and Infectious Diseases website
- ESGLI Guidances for managing Legionella in building water systems during the COVID-19 pandemic
How to keep social distancing at work:
- Staying alert and safe (social distancing)
- Social distancing, keeping businesses open and in-work activities during the coronavirus outbreak
For help and advice on how to protect people from coronavirus (COVID-19) in your workplace contact the HSE.