Website statistics

We believe it is important that our customers can rely on this website to provide information and online resources. To this end we publish statistics that show the usage of the site and the percentage of 24/7 availability.


Our website is reviewed every year for usability. This includes navigation, search, A to Z, and accessibility for disabled people. Find out how we are doing on usability from the Better Connected website.


We have set a target for the availability of the site at 99%.

During April 2016 the site was available for 99.97% of the time.


This table shows the total number of sessions and the total number of pages viewed.

Total sessions
Date Sessions
Total: 4,684,629
April 2016 394,396
March 2016 411,574
February 2016 355,359
January 2016  386,020
December 2015 300,802
November 2015
October 2015
September 2015
August 2015
July 2015 406,500
June 2015 398,753
May 2015 418,866
Total page views
Date Page views
Total: 16,462,953
April 2016 1,387,210
March 2016 1,451,755
February 2016 1,308,027
January 2016 1,367,484
December 2015 1,055,343
November 2015
October 2015
September 2015 1,371,408
August 2015 1,324,533
July 2015
June 2015 1,411,037
May 2015 1,501,888

About usage statistics

We monitor usage of our site using Google Analytics.


Google define a session as: "the period time a user is actively engaged with your website, app, etc. All usage data (Screen Views, Events, Ecommerce, etc.) is associated with a session."

Page views

Google define a page view as: "a view of a page on your site that is being tracked by the Analytics tracking code. If a visitor hits reload after reaching the page, this will be counted as an additional pageview. If a user navigates to a different page and then returns to the original page, a second pageview will be recorded as well."

Need more information?

For more information, please email