Roads, highways and pavements

Report a street problem

You can report problems with:

  • Potholes
  • Paving or excavations
  • Street lights
  • Blocked/flooded gully
  • Belisha beacons
  • Traffic signs and signals
  • Bollards
  • Overgrown foliage
  • Highway obstructions
  • Skips and materials
  • Fly posting

You will need

  • Your details (name, address and postcode)
  • Location of problem (name of road, nearest house number and landmarks)
  • A brief description of the problem

What happens next

Any defect reported to us will be inspected, and if appropriate, programmed for repair.

Report a street problem

Street lights 

Let us know about problems with street lights, and other illuminated street furniture.

If you notice this problem outside of office hours and feel it cannot wait until the next working day, please call our out of hours contact number: 020 8871 6000.

Report a faulty street light 


Report a pothole. Report potholes on red routes to Transport for London.


Roadworks and gas mains replacement works on our roads.

Car clubs

A car club is a membership scheme that offers people use of a car on a pay-as-you-go basis.

MOT testing

We are able to carry out MOT testing of cars and small vans. Book an MOT test.

Electric cars

Electric vehicles produce zero exhaust emissions and do not contribute to air pollution. Find electric car charging points.