Residents can report helicopter concerns

Published: Thursday 31st October 13

Residents with concerns about helicopter activity and related noise are being reminded they can easily report them online or over the phone.

The Barclays London Heliport in Lombard Road, Battersea, is responsible for about a third of helicopter activity in London – and all pilots must adhere to established procedures when approaching and departing the site.

Helicopters landing at Battersea should approach from either the north-east or south-east and normally follow the middle of the river for as long as possible before turning to descend. Take-off direction depends upon the prevailing wind but should also be toward the middle of the river in the first instance.

Where, for safety reasons, helicopters fly on the north or south side of the river they should keep a minimum height of 1,000ft for all but the initial take-off or final descent.

Any resident who suspects an incident has occurred where procedures have not been followed, or who has other concerns related to the heliport such as noise nuisance, can report it online at or by calling 020 7228 0181.

Resident representatives, heliport users and councillors from Wandsworth, Hammersmith and Fulham and Kensington and Chelsea councils make up the London Heliport Consultative Group - which exists to receive reports on helicopter movements and review complaints associated with the site.

The group, which has the backing of the owner of the heliport, has produced a useful guide for residents, which explains the correct procedures for helicopter approaches and take-offs.

For more information on the work of the consultative group, visit This includes contact details for complaints about police or military helicopters.

Residents can also view agendas and minutes of meetings held by the consultative group by clicking on the link above.


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