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health and wellbeing

Customer Care (formerly PALS Wandsworth)

AddressPostal address:
Customer Care Team,
Wandsworth CCG,
73 Upper Richmond Road,
East Putney,
PostcodeSW15 2SR
DescriptionCustomer Care provides patients, carers and their families with free, confidential advice, information and support. The service is provided by the Wandsworth Clinical Commissioning Group and was previously known as the Patient Advice and Liaison Service (PALS). The Customer Care team can also:

- Inform you about local NHS services in Wandsworth
- Listen to your questions and concerns and give information on the options
- Help sort out problems or concerns about NHS services
- Arrange an interpreter, signer or other support service for your appointment
- Use your comments and suggestions to help improve NHS services
- Advise you about other organisations and services to help
- Guide you through the NHS complaints process

Visit the customer care pages on the Wandsworth CCG website

Telephone number020 8812 6600

Record last updated: 12 October 2015