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care and support

Wandsworth Telecare

DescriptionTelecare can help people to stay safe in their home and is specifically designed for people with all forms of dementia, a mobility or sensory impairment, or mental health and learning disabilities.

It is an assistive technology system consisting of various sensors around the home which, when triggered, will send an alert to the WATCH Lifeline Emergency Control Centre based in the borough of Wandsworth. An emergency response officer will answer the call to speak to the client and visit the person's home, contact designated family carers or call the emergency services, whichever is appropriate to ensure the person remains safe. It is a passive technology, which means that the person does not activate the sensor but it will be triggered automatically if it detects an environmental condition such as smoke, heat, gas or that the service user has fallen and is unable to get up.

- For more information, contact the Telecare Development Officer on 020 8871 8990

- For general information and to establish your eligibility contact the adult social care Access Team on 020 8871 7707

Visit the council's Telecare web pages

Telephone number020 8871 8990 (Telecare Development Officer), 020 8871 7707 (Access Team)
EligibilityTo be eligible for Telecare you must first have a community care assessment through the council's Department of Education and Social Services.

Record last updated: 26 March 2015