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care and support

Shelter - The housing and homelessness charity

Address88 Old Street,
PostcodeEC1V 9HU
DescriptionShelter is a charity that works to alleviate the distress caused by homelessness and bad housing. They aim to do this by giving advice, information and advocacy to people in housing need, and by campaigning for change.

Shelter provides free and confidential help and advice to people with all kinds of housing problems through their website and face-to-face local services. Their advice covers many topics including these and many more:

- Homelessness
- Finding a place to live
- Dealing with debt
- Eviction and repossession
- Repairs and bad conditions
- Neighbourhood issues
- Complaints and legal action

Shelter's help and advice covers specialist topics for people in particular situations, including people with disabilities, struggling homeowners, council and housing association tenants, prisoners and ex-offenders.

They also provides a free, national telephone advice line staffed by trained housing advisers.

Visit the Shelter website

Telephone number0808 800 4444 (Advice line)

Record last updated: 20 August 2014