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care and support

RNIB - Technology Support Squad

DescriptionRNIB's Technology Support Squad is a free national service that can set up and help you use your technology, including everything from TVs, phones and audio labellers to Talking Book players and more.

If you're blind or partially sighted and having trouble setting up or getting the most out of your technology, RNIB's Technology Support Squad can help. The service has over 800 volunteers across the UK who can give you advice over the phone or visit you at home. They can help with:

- Tuning in your digital radio
- Learning to use your landline or mobile phone
- Getting the most from Freeview, satellite or cable TV and your DVD player
- Setting up audio description
- Getting started with a computer or laptop
- Installing a printer and setting up your internet and computer software
- Investigating and fixing problems with an existing computer
- Using your eBook reader or DAISY Talking Book

This is only a handful of the ways that the volunteers could help you. If you have a new technology product or gadget and you don't know how to set it up or access the basic features, just ask the service for help. No problem is too small.
Website

Visit the RNIB website

Email addresshelpline@rnib.org.uk
Telephone number0303 123 9999
EligibilityThis service is for blind and partially sighted people only.
CostsFree

Record last updated: 18 June 2014