Telecare, WATCH and home response alarms

Telecare, WATCH and home response alarms

Telecare is a system of equipment that helps people to stay safe in their home. It is designed for people with any form of dementia, a mobility or sensory impairment, or mental health or learning disabilities. A telecare system is made up of sensors around the home which send an alert to the emergency response service when a sensor is triggered - for example, if someone falls over or leaves the gas on.

Wandsworth Council provides a telecare service, but you can also find independent advice and information here as well as other services. The WATCH lifeline alarm is a pendant that you can wear and then use to contact the emergency response service by simply pressing the red button in an emergency. This is also a Wandsworth Council service.


keeping safe and secure

6 Records in Telecare, WATCH and home response alarms.

  • Independent for Longer

    Description: Independent for Longer is a website about technology-enabled care that shows real examples of how technology, such as telecare, can help people with care and support needs.

  • MASCOT Telecare

    Merton Council, 1st Floor, Civic Centre, London Road, Morden, SM4 5DX

    Telephone: 020 8274 5940

    Description: MASCOT Telecare is an emergency alarm and monitoring service.

  • Telecare - other options

    Description: There are a number of private companies that offer telecare or care call systems.

  • Telecare advice and guidance

    The Aztec Centre 28 Boulogne Road Croydon, CR0 2QT

    Telephone: 0300 999 0004 (helpline)

    Description: 'Living made easy' from the Disabled Living Foundation offers advice and information about telecare and telehealth equipment.

  • Wandsworth Telecare

    Telephone: 020 8871 8990 (Telecare Development Officer), 020 8871 7707 (Access Team)

    Description: Telecare can help people to stay safe in their home and is specifically designed for people with all forms of dementia, a mobility or sensory impairment, or mental health and learning disabilities.

  • WATCH - Wandsworth Alarm Telephone Care Helpline

    Housing Customer Centre, Housing and Community Services Department, 90 Putney Bridge Road , SW18 1HR

    Telephone: 020 8871 8198 (general enquiries and appointments), 0208 871 7741 (direct line to the emergency response officers)

    Description: WATCH lifeline is a full home visiting emergency response alarm service provided by Wandsworth Council.