An advocate is an independent person with suitable training and experience who can speak for you and express your views when you find it difficult to do so yourself. They will also help make sure you understand what is happening. The advocate’s only role is to help you be involved and make sure your voice is heard. They work independently of the council.
The council must make sure everyone with care and support needs is fully involved in decisions that shape their lives. Some people might have help from a family member or friend. For others, if there is no family member or friend to help and they have substantial difficulty being involved, the council will arrange an independent advocate to help.
- Find out more about independent advocacy and who qualifies
There are also other types of advocacy, such as Independent Mental Capacity Advocates (IMCAs) for people who lack the mental capacity to make decisions, and Independent Mental Health Advocates (IMHAs) for people with mental ill health. You can also find other services here that can advocate for people in a less formal way. There is also group advocacy, where people put across their shared views together, which could be through a support group, a service user forum or another similar group.
16 Records in Advocacy filtered by Key words "advice and information".
Deaf Drop-in Service
Customer Centre, Town Hall, Wandsworth High Street, SW18 2PU
Telephone: 020 8871 7707 (voice calls), or 07876 446633 (SMS text message only)
Description: Wandsworth Deaf Drop-in Service is for people in the Deaf community who live in the borough of Wandsworth.
Disability and Social Care Advice Service (DASCAS)
Battersea Library 265 Lavender Hill London, SW11 1JB
Telephone: 020 7978 7306
Description: DASCAS is now part of the Citizens Advice Wandsworth, they provide independent advice to residents living in Wandsworth borough about benefits and services available to people with disabilities, and the relatives and friends who care for them.
Independent Mental Health Advocacy – a guide
Description: This guide explains Independent Mental Health Advocacy (IMHA) and what advocates do – it is also available in easy-read format for people with learning disabilities and as an accessible video in British Sign Language (BSL) with audio description and subtitles.
Lighthouse South London (THT)
14 - 15 Lower Marsh, Waterloo, London, SE1 7RJ
Telephone: 020 7803 1660
Description: Lighthouse South London is an advice and advocacy service for people diagnosed HIV+ and those affected by HIV provided by Terrence Higgins Trust (THT).
The Macular Society, PO Box 1870, Andover, Hampshire, SP10 9AD
Telephone: 0300 3030 111 (freephone helpline) or 0845 241 2041
Description: The Macular Society is a specialist charity for people affected by central vision loss and macular conditions.
15-19 Broadway, Stratford, London , E15 4BQ
Telephone: 0300 123 3393 (Mind Infoline)
Description: Mind is a national mental health charity that offers a range of information and support services for people who experience any type of mental distress.
NHS Complaints Advocacy
NHS Complaints Advocacy, C/O VoiceAbility, Trident Business Centre, 89 Bickersteth Road, Tooting, London, SW17 9SH
Telephone: 0300 330 5454 or textphone on 0786 002 2939
Description: NHS Complaints Advocates can help if you or someone you know has not had the care or treatment you expect to receive from your NHS services and you want to complain.
Rethink Mental Illness
89 Albert Embankment, London, SE1 7TP
Telephone: Advice and general enquiries: 0300 5000 927 or 020 7840 3188
Description: Rethink Mental Illness is a national voluntary organisation which campaigns on behalf of, and provides support to, people with a severe mental illness, their family and carers.
Royal Association for Deaf People (RAD)
Century House South, Riverside Office Centre, North Station Road, Colchester, Essex, CO1 1RE
Telephone: 0845 688 2525 (voice), 0845 688 2527 (Deaf textphone), 07851 423 866 (SMS)
Description: RAD is a national Deaf-led charity that works to promote equality for Deaf people by providing accessible services.
Shelter - The housing and homelessness charity
88 Old Street, London, EC1V 9HU
Telephone: 0808 800 4444 (Advice line)
Description: Shelter is a charity that works to alleviate the distress caused by homelessness and bad housing.