Keep well this winter

Published: Tuesday 21st November 17

As the weather turns colder, local people can get advice and support to keep warm and safe.

The council is urging older and vulnerable residents to seek help if they need it, and is asking people to let them know if a friend or neighbour is struggling with the cold.

The Wandsworth and Richmond Assessment point (WRAP) can help with benefits, heating, energy efficiency and more. It offers free home visits to see how they can best help you. You could also get free devices to cut your water and energy use.

The council also works with the charity Leonard Cheshire Disability to provide support such as advice and winter warmer packs in the case of a cold snap, and with Age UK to provide a handyperson service. If you need their help, you can request it from WRAP.

Anyone can contact WRAP. Call them on 0800 118 2327 or email

For emergency support during a sudden cold snap Leonard Cheshire Disability can help by providing blankets, bedding, hot meals and even heaters. Call them on (020) 7223 0350

Leonard Cheshire Disability has supported Michelle Niles and her family with emergency help and referred her to WRAP. After visiting Michelle at home, the WRAP advisor found the central heating had not been working for three years and worked with a local heating installer to fix the boiler for £80. Michelle said: “I cannot thank them enough, After three years we finally have heating and hot water. This makes such a difference to our lives. I am so grateful to WRAP.”

The council’s health and adult social care spokesman Cllr Paul Ellis said:

“The cold winter months can be challenging for our old residents, but we want them to know there is help for them out there. Please make sure you use the support available to stay safe, and if you know of someone who might be cold and vulnerable let us know via WRAP and we can arrange a visit.”

Wandsworth is supporting the NHS Stay Well This Winter campaign which urges people aged over 65 and those with long-term conditions, such as diabetes, heart disease or respiratory illness, to protect themselves against the cold weather.

Advice includes

  • Keep yourself warm - heat your home to least 18 degrees centigrade or 65F if you can
  • If you start to feel unwell, even if it’s just a cough or a cold, then get help from your pharmacist quickly before it gets more serious
  • Make sure you get your prescription medicines before pharmacies close on Christmas Eve.
  • Always take your prescribed medicines as directed
  • Get your free flu jab if you are eligible for one
  • Look out for other people who may need a bit of extra help over winter.

For more advice, download the council’s Keep Warm, Keep Well leaflet.

Other council services are busy preparing for cold snaps. An emergency gritting operation is ready to swing into operation when roads and pavements become snowy or icy, but residents can also grit pavements themselves. Tonnes of grit and rock salt have been handed out to Wandsworth residents and there is a network of grit bins across the borough. Find out more at

Read details on how Wandsworth is preparing for cold weather in this year's Winter Service Plan.

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