Hundreds now using the council’s ‘Report It’ app

Published: Tuesday 24th January 17

Over 900 people have downloaded the council’s ‘Report It’ app, which offers a quick and easy way for Wandsworth residents to report problems such as graffiti or flytipping to the town hall.

Since its launch last September, the app now addresses roughly 500 reports a month.

Available for Android, Windows and iOS devices, residents are using the app to request services and report problems including:

  • Flytipping
  • Graffiti
  • Missed rubbish or recycling collection
  • Request a street clean
  • Hazardous waste
  • Flyposting
  • Overgrown trees
  • Damaged paving
  • Overflowing or damaged litter bins
  • Broken street lights (non TfL roads)
  • Request recycling sacks

The council’s finance spokesperson Cllr Guy Senior said:

“We know that it can often be easier to report problems on the go, so the ‘Report It’ app lets local people do exactly that.

“If you see a problem, simply take a photograph of it on your phone, and use the app to let us know about it.

“I’m pleased to see that so many people are making good use of the app, and if you haven’t downloaded it yet then give it a go – it’ll save you time and trouble, and helps us to respond quickly and efficiently.”

To download the app, search for ‘Wandsworth Report It’ on the Apple, Android or Windows app store, or access it via the council’s website.

You can also report these problems via My Account. Create an online account, it takes just a couple of minutes and you can also manage your council tax and benefits accounts online.

If you are having any problems with the app fill in this form.

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Recent comments

Trees are currently being trimmed on Petergate Open Space. One neighbour reports a problem he feels may be overlooked. The following are his emails to me: "Could you please forward the message anyway? The lady I spoke to was concentrating on getting a nutter away from the restricted area and may not have taken on board what I said about the rotten branch. Best wishes" "Sent: 11 July 2017 08:44 To: jane eades Subject: Tree behind Petergate The tree nearest the corner to the rear of 46 Petergate has a rotten branch which may not be obvious from the ground. The rot extends for about 900mm and is about 200mm wide and starts about 3m from the ground." I'd be grateful if this could be passed to the contractors.
Jane Eades

12 July 2017

Great idea, but when asking your customers to report issues to assist you, maybe acknowledge their report and update them? We're happy to do it, just expect a little courtesy back, or we may as well not bother!
Simon

29 January 2017

great idea but its a shame the app doesnt have more categories to report on. Also, there is no feedback section on the app to the developers (eg. the 'drag to move pin' on the maps doesn't seem to work)
simon

27 January 2017

BOTH STREET LAMPS ARE NOT WORKING ON THE ENTRACE OF STREATHBOURNE ROAD ENTRANCE TO THE GARAGES IT IS VERY HARD TO SEE ANYTHING WHEN USING THE GARAGES .IF YOU NEED MORE INFO ON THE LOCATION PLEASE CALL ME 07977191229
Denise Lynch

24 January 2017