What is My Account?
Our online portal means you will only sign in once to access main services.
You need to register for this new service - this can be completed online in one visit.
Once registered, choose the services you want to access. You can access Council Tax, Housing Benefit and Council Tax Reduction (CTR) at the moment, but more services will be added over the coming year.
Services available now
To add the Council Tax online service, you will need your account number, address and the answer to a random question based on your account.
|Features available now||Features coming soon|
|View your Council Tax account details||Apply for more Council Tax discounts and exemptions (for example student exemption)|
|Apply for Council Tax single person discount||
|Apply for a Council Tax vacant property exemption||
|View your latest Council Tax online bill||
|Set up a direct debit on your Council Tax account||
|View Council Tax payment history||
|Tell us you are moving home||
Housing Benefit and Council Tax Reduction
To add the Housing Benefit and CTR online service, you will need to provide your claim number, address and the answer to a random question based on your account.
|Features available now|
|Report change in circumstances|
|Tell us you are moving home|
|View your weekly entitlement|
|View the income used in the assessment|
|View your household details|
|View payment details|
|View overpayment balance|
|Apply for Housing benefit|
|Apply for Council Tax Reduction|