Wandsafe burglary aftercare service
Arranging a visit
Wandsafe visits are arranged at a mutually convenient time. The visit will be conducted at the home where the original incident took place in the presence of either the owner or tenant.
Wandsafe will:
- Make contact either by letter or telephone call to all victims referred to the service within three working days.
- Arrange a mutually convenient appointment to visit you within five working days of accepting the invitation to visit.
- Provide on request a written report within seven days of your site visit.
- Provide security advice to at least twelve neighbours of every victim of a domestic burglary visited by a Wandsafe officer.
Wandsafe officers:
- Will always make an appointment with you before attending your property.
- Visit at a convenient time to you.
- Always offer a Wandsworth Borough Council identification badge (showing a photograph of the officer visiting). If you wish to further check the officers identity you can call 020 8871 8894 or 020 8871 6599.
- Will be polite and courteous at all times.
- Provide professional, impartial advice.
A Wandsafe officer:
- Will never request payment.
- Will not accept any gift.
- Will not recommend any private contractor e.g. a locksmith or other contractor.
