Erasing: how do I request graffiti removal?

You can ask the council to remove graffiti for you for free.

Service availability

This is a free service - but only available within the London Borough of Wandsworth on property that can be seen from the public highway or inside communal areas of housing department managed property.

Ways to contact us

• Complete the Graffiti removal request online form and consent to the agreement form.
• Call the graffiti hotline on: 020 8871 7049
• Email: graffiti@wandsworth.gov.uk
• Fax: 020 8871 8588
• Text: 07797 805456 - start your message with the word "graffiti", and tell us where the graffiti is.
• Or download the Graffiti removal request form ( PDF, 53.7 KB).

Forms should be returned to:

Or by fax: 020 8871 8588.

What happens when I report the graffiti?

1. The owner of the affected property completes an agreement form
When a report of graffiti is received, the owner of the affected property is asked to complete an agreement form.  This authorises the council's contractors to remove graffiti from the property concerned.

2. Our contractors attend the site
Once we have permission to remove the graffiti, a works instruction is raised for the contractor to attend the site. Photographs are taken before and after removal, which can be used to help the police secure a successful prosecution.

If the graffiti is above five metres or there are access restrictions, we will take steps to remove the graffiti as quickly as possible, although this may fall outside our normal target times. 

What happens if you cannot remove the graffiti?

In some cases we may not be able to remove the graffiti but we will try to advise you of the situation as soon as possible, once we have investigated all possibilities. In these circumstances you may wish to seek advice from your building insurers.