Household rubbish collections
Collections of sacks and ordinary dustbins
Waste services - see also
This information is for households whose rubbish is collected in ordinary dustbins or rubbish sacks.
Information for households that use large, shared wheeled bins.
- Collections are weekly and occur from Monday to Friday.
- Your rubbish and recycling sacks are collected on the same day and at the same time.
- Check your normal collection day.
- Our waste collection and street cleaning services do not operate on Christmas Day or New Year's Day. Following these Bank Holidays, collections happen one day later than usual for the rest of the week.
- We do not supply dustbins or rubbish sacks. These can be bought from DIY or grocery shops.
Make sure your rubbish can be collected
- Put your rubbish out for collection by 6.30am on your collection day.
- Don't put rubbish in a wheelie bin - we can't collect from them.
- Don't mix any clinical waste in with your rubbish.
- Sharp items must be thoroughly wrapped.
- We cannot collect rubbish from back gardens, back alleys or landings. If you are unable to move rubbish to the front of your property, contact us.
Households with front gardens
- Put your tied rubbish sacks in your front garden.
- If you put your rubbish sacks in a dustbin with clip-on lid, it protects it from scavenging animals. However, as long as your rubbish is in either tied rubbish sacks or dustbins we can collect it.
- Please leave it as near to the entrance as possible, but do not put it on the public pavement as doing so could result in a fine of up to £2,500.
Households without front gardens
- Put your tied rubbish sacks on the pavement by your front door.
- Do this by 6.30am on your collection day.
- Don't place it on the pavement before 6.30pm on the day before your collection is due or leave it by lamp-posts, litter bins, trees and so on, as doing so could result in a fine of up to £2,500.
Helping the environment
- Reduce waste and recycle as much as you can.
- It is your responsibility to ensure your rubbish does not cause litter, and to clear it up promptly if it does.
- How to discourage foxes scavenging through your rubbish.
- What to do with garden waste.
What happens to your rubbish?
Other household waste collections
- Bulky or DIY waste
- Clinical waste collections
- Hazardous waste collections
- Schools, charities and places of worship
- Recycling collections
We will collect your rubbish and your recycling sacks every week.
Your recycling and rubbish is collected by our contractor Serco.
The council is committed to weekly collections for the duration of its contract with Serco which ends on 31 March 2020.