Household refuse collections

Rubbish and recycling collections are carried out on the same day each week, including all public holidays except Christmas Day (25 December) and New Year's Day (1 January). These collections operate from Monday to Saturday. Collections over Christmas and New Year may be made one day late - any changes will be publicised in advance.

• Find your collection day
  

Please follow the instructions below to make sure that your rubbish can be collected.

• Refuse should be ready for collection by 6am on collection day.
• All refuse should be left in a strong sack or dustbin, or preferably bagged in a sack within a small bin. Using a dustbin will make it more difficult for animals to cause litter. 
• Please do not use a wheelie bin - we cannot empty them safely and your refuse will not be collected.
• If you have a front garden, leave your refuse and recycling inside the boundary. Please help us by leaving it as near to the entrance as possible, but do not put it on the pavement.
• If you do not have a front garden, leave your refuse and recycling on the pavement by your front door. Do not put it out any earlier than 6pm the day before collection is due. Do not leave your refuse or recycling by lamp-posts, litter bins, trees etc.

Refuse and recycling will not normally be collected from back gardens, back alleys or landings. If you are not able to move refuse and recycling to the front of your property or do not know where to put them, please phone us 020 8871 8558.

Leaving your refuse on the pavement when you should not may result in a fine of up to £2,500.

Please note: we provide orange sacks for recycling but do not provide plastic sacks or dustbins for other household rubbish. General rubbish put in to orange recycling sacks will not be collected - doing so may result in a fine of up to £1,000. 

Bulky waste collection

If you have items to throw away that will not fit into a normal-sized rubbish bin, or you have a lot of DIY waste, you can book a bulky waste collection.