Appealing a Penalty Charge Notice

A PCN issued for a static parking contravention is issued by virtue of Traffic Management Act 2004. As the contravention has been recorded by CCTV cameras, representations can be made by the registered keeper of the vehicle upon receipt of a PCN. An Enforcement Notice (EN) will not be sent in this case, as the PCN itself acts as the EN / NTO. Therefore, motorists have the option of paying the PCN or making formal representations. Representations must be made in writing (email is acceptable) within 28 days of the date of service of the PCN. This is considered formal representation and no additional informal challenge can be made. The grounds for representation are as follows:

• The alleged contravention did not occur
• I was not the owner of the vehicle at the time of the contravention
• The vehicle had been taken without my consent
• We are a vehicle hire firm and have supplied details of the hirer
• The Penalty Charge exceeds the applicable amount
• Procedural impropriety
• Invalidity of the Traffic Order
• The Penalty Charge has already been paid
• There are compelling reasons why the PCN should be cancelled and any monies paid be refunded

If the registered keeper of the vehicle wishes to see still photographic evidence, which the Council believes proves the contravention, this may be requested in writing and the Council will provide it free of charge. Similarly, the registered keeper or his representative may view the DVD recording in the Council's offices. Appointments to view the DVD can be made by calling the parking helpline on 020 8871 8871. If the registered keeper wishes to see the evidence prior to deciding whether to make representations this must be clearly stated.

In the event that representations are made and rejected by the Council, the full amount of the charge will become payable. The registered keeper will also be afforded the opportunity at this stage to take the matter for further arbitration to the Parking and Traffic Appeals Service using the form provided.