Electoral Services suggestions, compliments and complaints

We aim to provide a high-quality service but there is always room for improvement. We collect ideas and suggestions at some service points, from those external organisations we work with, other council departments and our own staff, and carry out surveys of customer opinions.

We welcome suggestions and value opinions from our residents. If you can think of a way we can improve the service we deliver, we want to hear from you!

How to make a suggestion

If you want to make a suggestion about our services, you should write to Paul Martin, the Chief Executive and Director of Administration at:

Tel: 020 8871 6001
Email: pmartin@wandsworth.gov.uk

He will look at your suggestion and write back to you, telling you whether or not we will be able to use your suggestion.

Our promise

We will take all suggestions seriously and carefully consider each suggestion. We will write back to you within ten working days. If it takes longer than this to deal with your suggestion, we will keep you informed. If we do not take up your suggestion, we will explain our reasons to you.