Safety in your council home

Gas

If you smell gas or suspect a leak

Turn off the gas at the mains supply immediately. Contact the Gas Emergency National Grid 0800 111 999 if you:

  • smell gas
  • gas leak
  • suspect carbon monoxide

Or Wandsworth Emergency Control 020 8871 7490

Do not call from a mobile phone.

Gas inspection: tenants

We have a legal duty to inspect and maintain all gas appliances that we own. We must carry out a gas safety inspection every year, where you have council installed gas-fired heating or hot-water system. 

Access

You must let council contractors into your property so they can carry out inspections. If they are refused access, we may seek a court injunction to carry out the inspection.

Installing your own appliances

Before installing a gas appliance, you must obtain written permission. Appliances, like gas cookers, must be installed by a Gas Safe registered contractor. It is your responsibility to maintain it in accordance with the manufacturer's instructions.

You can not install your own gas-fired heating or hot water system.

Leaseholders

Gas servicing

You are responsible for your heating and hot water appliances. You should have your gas appliances serviced every year by a Gas Safe registered contractor. 

Subletting

By law, if you sublet your property, you must arrange for gas appliances to be properly maintained and inspected each year by a registered Gas Safe contractor. Failure to observe this requirement may make you liable for prosecution.

You must:

  • Produce  proof of this annual inspection and service if requested by us.
  • Provide a copy of the certificate for your tenants.

Reporting faults

You should report any faults and defects to the contractor who is required to respond within 24 hours.

Gas contractors in Wandsworth

Name
Area
 Service Contact
Smith and Byford Ltd Battersea, Clapham and Central Wandsworth area

Breakdown, leaks an servicing of individual heating/hot water systems.

Or through the borough where your domestic heating is supplied by a central communal boiler-house.

Telephone: 0800 028 0824

Email: wandsworth.gas@smithandbyford.com

T. Brown Group Ltd Putney Roehapton and Tooting area

Breakdown, leaks and servicing of heating/hot water of individual systems.

Telephone: 0800 977 8472 

Email: wandsworthdomestic@tbrown.com

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