Link your Benefits and Council Tax Reduction account

If you have a My Account you can register to view your Housing Benefit and Council Tax Reduction details online.

If you have not applied for benefits and do not have a claim reference number, you need to apply for benefits and receive an entitlement letter before you can link your benefits account to your My Account.

To activate your benefits account to link it to your My Account:

  1. Log in
  2. Select the "Register" link, in the "Benefit services" section.

    Select "Register" to register to view benefits.

  3. Complete the online registration form with your details. You will need your claim reference number. This is
  • on the right of the entitlement letter.
  • 2 to 6 characters long.
Benefits entitlement letter showing the number on the right hand side

The claim reference number is on the right hand side of the benefits entitlement letter.

Check details of your claim

Select "View claim" in the "Benefit services" section.

Select the "View claim" link to check details of your claim.

You will be able to view your claim summary including:

  • Details of household
  • An overview of the benefit calculation
  • Next benefit payment
  • Claim history

Pages in Link your Benefits and Council Tax Reduction account