Contact Rent Collection Service
Contact the Rent Collection Service on 020 8871 8987.
- Option 1 for rent account balance
- Option 2 to make a payment
- Option 3 to request a swipe card
- Option 4 to set up direct debit
- Option 5 to request a refund
The automated line is available 24 hours a day, 7 days a week.
Please hold the line till the end of the messages to speak to a member of staff. You can speak to an officer Monday to Friday, 9am to 5pm.
You can also email us at firstname.lastname@example.org.
Automated telephone payment line
- 0800 021 7763 (see call charges)
Use this to pay your rent/charges using your Bank Debit Card. You need to supply:
- your debit card number and expiry date
- your rent account number.
This service is available 24 hours a day, 7 days a week. Call charges may vary.
Housing online allows you to view your rent account online, make payments and request repairs.
Visit usFinance Reception
Wandsworth High Street
London SW18 2PU