Your rent account

Rent statement

Statements are sent to tenants quarterly, and provide a breakdown of any transactions that have been applied to your account.

To view your rent statement online, register with housing online.

Alternatively you can get an up to date balance or request a statement using one of the following:

  • Call the balance line 020 8871 8987, option 1, or
  • Email, or
  • Text the word RENTS to 07797 805 456 followed by your rent reference number, your address and your query, or
  • Write to us and the information will be sent to you.

You will need your rent account number starting with "250...."