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What is hate crime?
If you have been subject to harassment, victimisation, intimidation or abuse because of:
- Your race (skin colour, or where you are from)
- Your sexuality (lesbian, gay or bisexual)
- Your disability (physical, mental or learning difficulties)
- Your religion (including having no religious belief)
- Your gender identity (transgender)
You may be a victim of 'hate crime', which can take many forms including:
- Physical or sexual assault
- Physical, verbal or written abuse, threats or intimidation
- Racist or offensive graffiti
- Damage to your property or belongings.
You don't have to suffer in silence. Report it and help us stop hate crime.
How to report hate crime
To the police:
- 999 (in an emergency)
- 101 (non emergency)
- From a textphone 18001 101 (or 18000 in an emergency)
- In person at any police station
- Online crime report (Met police website)
- Local Safer Neighborhoods Team (Met police website)
You can also report hate crime online and find more information on the True Vision website.
If you wish to make an anonymous report, contact Crime Stoppers: 0800 555 111
If you are being subjected to hate crime or anti-social behaviour by another tenant, you should contact your Estate Manager or Area Team to make them aware of the issue.
- Central Area: 020 8871 5333
- Eastern Area: 020 8871 7439
- Southern Area: 020 8871 7288
If you do not know which Area Team manages your property, call:
- 020 8871 6864 or 020 8871 8327
Housing Association tenant
If you are being subjected to hate crime or anti-social behaviour by another tenant, you should contact your Housing Association for advice and support.
Below is a list of some associations that operate in the borough and their relevant contact numbers.
- Family Mosaic: 0300 123 3456
- L&Q: 0800 015 6536
- Paragon: 0300 123 2221
- Peabody: 0800 022 4040
- Viridian: 0330 123 0220
- Wandle: 0300 2000 120
If a young person has been affected by hate crime contact our Family Information Service who are able to signpost you to an appropriate service.
- Tel: 020 8871 6703 (Monday to Friday, 9am to 5pm)
- FIS website
Victim Support can help immediately after an incident or any time after the crime has taken place. They’ll listen to you in confidence and offer information, practical help and emotional support; they are also able to help you to navigate the criminal justice system and make a compensation claim, if you choose to report the crime.
Victim Support have specially trained hate crime staff and volunteers that can:
- Help you to cope with the emotional effects of hate crime
- Support you and other members of your family for as long as you need
- Help you to get in touch with other organisations
- Help you to deal with other agencies
- Give you advice on safety and home security
For more information about what services Victim Support can offer you call 020 7801 1777 or visit their website.
In an emergency call 999.