CCTV and Retail Radio

Retail Radio

Retail Radio means retailers can communicate with other stores in Balham, Clapham Junction, Putney, Tooting and Wandsworth (Southside). It is a handheld radio system that:

  • Alerts stores to suspicious characters or fraudulent behaviour
  • Alerts CCTV to monitor specific areas for suspect activity
  • Alerts everyone listening to the transmission simultaneously
  • Communicates with Safer Neighbourhood Teams

It is monitored by our CCTV control room and our Police Safer Neighbourhood Teams.

Sign up to Retail Radio scheme

Contact us if you are a retail manager and wish to join the Retail Radio scheme. You will be provided with:

  • a handheld radio on a local frequency, enabling you to contact all local users simultaneously.
  • two batteries
  • a battery charger


  • One-off joining fee: £45
  • Handheld radio: £18.50 per month (pay per year at £222).

Comparable commercial schemes are over £500 a year.

Benefits of the system

  • Provides a fast and secure way for shops to exchange information about thefts, attempted thefts, assaults, fraud and other retail crime
  • Helps reduce retail theft and other types of crime
  • Is successfully used in shopping centres throughout the UK
  • Is low cost and subsidised.


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