Wandsworth Information, Advice and Support service (WIASS)
020 8871 5237 (school term time only)
- Monday: 10am to 1pm
- Wednesday: 1.30pm to 4.30pm
- Friday: 10am to 1pm
Call back service
- 020 8871 8065 (24 hour confidential answer machine)
- Email: firstname.lastname@example.org
We aim to respond to all enquiries by phone/email within two working days.Wandsworth Information, Advice and Support Service
The Town Hall
Wandsworth High Street
London SW18 2PU
Make a referral to WIASS
Referrals by children, young people or parents
Children, young people or parents/carers can contact us directly to make a referral or they can ask other people, services/professionals or schools/colleges to make the referral for them.
All calls/emails and letters received by the WIASS from children, young people and parents/carers are confidential and information is only passed on to other professionals or services with children, young people’s and parent/carer permission.
The only time we may have to pass on information without permission is when an individual is or may be at risk or we have a legal duty to do so.
Making contact through another person, professional or educational institute
Children, young people or parents/carers can get in touch with WIASS by asking another person, service/professional or school/college (ideally the child, young person or parent/carer should be present when contact is made on their behalf) if the child, young person or parent/carer would find this helpful.
Before getting in touch, permission must be obtained from the child, young person or parent/carer to pass on their name and contact details to WIASS.
Rina Patel, Manager
- Email: email@example.com
- Usual working days: Monday to Friday
Mel Clarke, Senior Information, Advice and Support Officer
- Email: firstname.lastname@example.org
- Usual working days: Tuesday to Wednesday
Louisa Jaouadi, Children and Young Peoples' Independent Supporter
- Email: email@example.com
- Usual working days: Monday to Thursday
Jennifer Roye, Admin Assistant
- Email: firstname.lastname@example.org
- Usual working days: Tuesday and Friday