How to apply for a Virtual Trade Permit (VTP)
Once registered as a trader you will need to provide proof of the work to verify your entitlement to purchase the permits.
Sign into your account or register to apply.
To access your online account, you will need to know your:
- user name: Forgot user name? Call 020 8871 8871
- password: Forgot password?
Help is available if you need assistance completing the online application.
You will need to submit proof of work for each job. However, all jobs can be managed on a single trader account.
You cannot purchase any permits until your proof of work and permit details have been verified and your account has been authorised. Once your account is authorised it will be available for you to purchase and activate permits as required. We aim to process applications within two working days.
Apply online at the Customer Centre
You can apply online at the self service area in the Customer Centre. Here we can help you to use the online facilities.
You will need to bring the required documents with you.
How to pay
Permits are purchased by 'topping up' your account. You can then select the relevant active job/site and purchase the number of VTPs that you require. You can pay for a permit online in advance and activate it when required. Any payment made for VTPs is not refundable. However, any unused permits will become available for a job authorised in the future.
View current charges.
How to use a VTP
You need to activate the permit online before you use it. You can do this by signing into your account and selecting ‘Activate Trade Permit’ from the homepage. The registration number of the relevant vehicle must be entered when activating the permit.
Each activated permit is only valid for one day in the sub-zone in which the job has been approved. It will only be valid on one vehicle. You are able to activate up to three trade permits per day per site.