Request a refund
A standard resident permit may be surrendered for a pro-rata refund on any whole unexpired months calculated from the date that we receive the request and permit. Refunds may take up to 14 days to process.
Note that the following are non-refundable:
- temporary one month resident permit
- the £20 surcharge for postal/in person applications
- amounts less than £1
A £10 administrative fee will be charged.
How to request a refund
Permits should be returned with a completed refund request form.
Parking Compliance Team
PO Box 8887
Deliver to the Customer Centre.
Refunds are processed by BACS direct to a nominated bank account. Cash or cheque refunds cannot be given.