Resident permits

Replace your permit

Change of address and change of vehicle applications: The system is currently not sending automated responses to applicants when you notify us of a change. We we will now acknowledge receipt of your notification by email at around 4.30pm on the day the change is notified. If your change is notified after 4pm you will receive the acknowledgement the following business day.

The email will be sent to you from

The new online parking permits portal is now live. All existing account holders have been sent an email to the email address that is registered to their permit account, confirming the account holders username and guidance on how to log in.

If you experience any issues with the system, please see our latest update for further information.

You can apply online if you require a replacement or duplicate permit due to:

  • change of vehicle
  • change of address
  • lost or stolen permit
  • permit not received
  • permit damaged

An administration charge of £20 is made for processing replacement or duplicate permit applications.

Renewal your permit

If your permit has expired, or is near expiry, you can renew your permit.

Temporary parking cover

You can apply for temporary parking cover:

  • if you have a loan car while your usual vehicle has been garaged for repairs.
  • while you apply to transfer your permit to a new vehicle or address within another Controlled Parking Zone (CPZ) or sub-zone.