Parking permits online help

Help renewing a permit with a different vehicle and address

If you need to change an address and change a vehicle for your renewed permit, you will need to change your address first.

When you are logged into the system:

  • Click on the 'Permits' tab on the left hand navigation.
  • Under 'Quick actions' choose the 'Change Address' option.

Image of the online permit homepage

Once this is complete click on the 'Permit renew' option under 'Quick actions'.

Image of online permit homepage

The next page asks you to enter any change of circumstances such as change of address of vehicle.

If you have changed your vehicle at the time of the renewal select 'Yes'.

Image of permit renewal confirmation page

Type in the new vehicle registration number under 'VRN' and 'Repeat VRN' as shown below in yellow.

Change of vehicle page

Complete the proofs form as normal. Upload the documents. 

Select 'Browse' to upload your scanned document.

Click on 'Document Type' and select the type of proof you are providing.

Select 'Upload Document'.

Repeat the process for your second document.

Repeat the upload process

Upload your second document

Select 'Approve' and then 'Save'.

Enter the payment details.